[SOLVED]FAZ 100C VM Subscription Issue

JnascECSI · ‎08-14-2010

I got our new 100C using v4.0,build0138 (MR1 Patch 5) up and running but i have a issue with the VM Fortiguard Service. In the License Information Section the Vulnerability Management is showing as " Not Registered" even thou i updated our support account with the subscription license and registered it with the FAZ. It' s been like this for 48 hours and i did check to see if the FAZ could ping and trace to fortinet' s websites and it did. I was able to grab the latest VM package and upload it manually but i don' t want to do this all the time when it should do it automatically. Any ideas or suggestions would be great, thanks in advance.

2 x FortiGate 200B 4.2.8 FortiGate 200A 4.2.8 FortiAnalyzer 100C 4.2.4 FortiAP 220B 4.2.7 FortiSwitch 80-POE 4.2.3

JnascECSI · ‎08-14-2010

Not sure how or why but a hour after this post it came up and showed registered. Almost 48 hours exactly after i registered the license, actually with in 4 minutes of the time stamp that i did it... So strange.

2 x FortiGate 200B 4.2.8 FortiGate 200A 4.2.8 FortiAnalyzer 100C 4.2.4 FortiAP 220B 4.2.7 FortiSwitch 80-POE 4.2.3

laf · ‎09-29-2010

Did you set up the right time and timezone?

The most expensive and scarce resource for man is time, paradoxically, it' s infinite.

TMX1 · ‎09-07-2010

Yeah that' s common. Ive had the same thing happen on Fortigates.