ariankalhor
New Contributor

Return Code -85

Dear all,

Something strange had happened to us. The firmware of our unit (FG-600D) is 6.2.5

I can successfully update all of my fortiguard signatures except Application Control via CLI and a TFTP Server.

I tried to update Application Control signatures several times but I got an error which has been attached to this post.

The error is Get other objects from TFTP server ok. Command Fail. Return Code -85.

Any help would be really appreciated.

10 REPLIES 10
FI_MK
New Contributor

Hi, exactly same error on Fortigate 50B while updating AV.

darwin_FTNT
Staff
Staff

I reported a new mantis bug to track this: #076920

Work around maybe is to keep on retry or use ftp instead.

FI_MK

scrcapture.pngDid not work out. Is there something wrong in my command? Wrong package? Can I find CLI Error Codes for this old model v4.0,build0694,161108 (MR3 Patch 19)?

 

 

 

brown07
New Contributor

I am also suffering exactly same problem I thought it was a problem from my side but many of them are facing it. 

darwin_FTNT
Staff
Staff

Can enable the following CLI command and check if the error still happens:

FGVM32 # diagnose autoupdate downgrade enable
Update downgrade enabled

 

FI_MK

Same error.

darwin_FTNT

FGVM32 # diagnose debug application update -1
Debug messages will be on for unlimited time.

FGVM32 # diagnose debug enable

Then execute the update pkg again. Thanks.

FI_MK

 

scrcapture2.png

I did factory reset.

A3_FG # show antivirus settings
config antivirus settings
set grayware enable
end

 

FI_MK
New Contributor

Something strange... I managed to update with GUI. I used package vsigupdate-OS4.2.3_89.791.ETDB.Low.pkg. First it updates AV definitions and AV engines shows version like "0".
Second try same package and it update AV engine. Amazing...

What is the difference between these vsigupdate-OS4.0.0_89.791.ETDB.Low.pkg vs. vsigupdate-OS4.2.3_89.791.ETDB.Low.pkg in Fortigate 50B v4.0,build0694,161108 (MR3 Patch 19)?