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zecanh
New Contributor

Receiving Attachment Size

Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

7 REPLIES 7
Paul_S
Contributor

what does the log entry say when you try to send a large attachment?

 

you have to set your limit 33% larger than you really want because of MIME encoding.  This is true for all email solutions because SMTP uses MIME encoding no matter the email system vendor.

FG200D 5.6.5 (HA) - primary [size="1"]FWF50B' s 4.3.x, FG60D's 5.2.x, FG60E's 5.4.x                   [Did my post help you? Please rate my post.][/size] FAZ-VM 5.6.5  |  Fortimail 5.3.11 Network+, Security+

FG200D 5.6.5 (HA) - primary [size="1"]FWF50B' s 4.3.x, FG60D's 5.2.x, FG60E's 5.4.x [Did my post help you? Please rate my post.][/size] FAZ-VM 5.6.5 | Fortimail 5.3.11 Network+, Security+
zecanh
New Contributor

Paul S wrote:

what does the log entry say when you try to send a large attachment?

 

you have to set your limit 33% larger than you really want because of MIME encoding.  This is true for all email solutions because SMTP uses MIME encoding no matter the email system vendor.

Hello yes is specified 30 megs (30720) looks at the return

elivery to the following recipient failed permanently:

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain usinasantaisabel.com.br by mail.usinasantaisabel.com.br. [186.227.168.4].

The error que the other server returned was: 552 5.2.3 Message size (12,730,634) is over limit (10485760)

abelio
SuperUser
SuperUser

zecanh wrote:

Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

Hi,

assuming you're running gateway/transparent mode, look under domain definition

 

 

 

 

If your email traffic doesn't match your defined session profile, this setting rules.

 

i hope it helps

regards

regards




/ Abel

regards / Abel
zecanh
New Contributor

abelio wrote:

zecanh wrote:

Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

Hi,

assuming you're running gateway/transparent mode, look under domain definition

 

 

If your email traffic doesn't match your defined session profile, this setting rules.

 

i hope it helps

regards

Hello .. good evening

mail domain settings maximum message size 30720

I believe you are using the message size by default when telnet uses the EHLO

or 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8bitmime 250-SIZE 10485760 250-DSN AUTH PLAIN LOGIN-250 250-STARTTLS 250-DELIVERBY 250 HELP

and conf. the domain config domain-setting       September host 192.168.1.8       September-recipient verification smtp       September recipient verification-background-ldap       September recipient-verification-background-profile Exchange_mail       September global-Bayesian disable       config sender-addr-rate-ctrl-exempt       end       September-language webmail Portuguese       SET IP-pool-direction incoming       September greeting-with-host-name domainname       September ldap-user-profile Exchange_mail       September max-message-size 30720     end   next

config profile content       edit releases> 10mb         September-content archive-check enable         September check-max-num-of-attachment enable         September max-num-of-attachment 100         September defersize 30720         config-name attachment         end         September filetype-video enable         September filetype-enable audio         September filetype-image enable         September filetype-image-enable gif         September filetype-image-jpeg enable         September filetype-image-enable tiff         September filetype-image-enable PNG         September filetype-image-enable other         September action-default libera_anexo_Maior10mb         config monitor           edit 1             September dictionary-profile UsiGeralExtencao             September action UserQuarantine_Inbound             September scan-enable pdf             September scan-enable msoffice             September scan-enable archive           next           edit 2             September dictionary-profile BloqueioPalavras             September action UserQuarantine_Inbound             September scan-enable pdf             September scan-enable msoffice             September scan-enable archive           next         end       next       edit UsiGeralExtencao         September-content archive-check enable         September archive-block-recursive enable         September check-max-num-of-attachment enable         September archive-max-recursive-level 20         September defersize 30720

 

 

abelio

zecanh wrote:

 

Hello .. good evening

mail domain settings maximum message size 30720

I believe you are using the message size by default when telnet uses the EHLO

or 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8bitmime 250-SIZE 10485760

....

 

Hi,

If your mail server size limit is 10MB, then fortimail it's not the component blocking your 30MB emails.

To solve the issue, adjust server and fortimail settings accordingly 

 

best

 

regards




/ Abel

regards / Abel
zecanh
New Contributor

abelio wrote:

zecanh wrote:

 

Hello .. good evening

mail domain settings maximum message size 30720

I believe you are using the message size by default when telnet uses the EHLO

or 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8bitmime 250-SIZE 10485760

....

 

Hi,

If your mail server size limit is 10MB, then fortimail it's not the component blocking your 30MB emails.

To solve the issue, adjust server and fortimail settings accordingly 

 

best

 

Abelio was Fortmail even in policy ip mudeio as I posted this funciomando and now I have another difficulty making only a few receive the largest email 10 mb. I still do not know how to do .

 

regards

 

zecanh
New Contributor

zecanh wrote:

Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

Hello friends thought the solution IP policy was pointing straight srevidor of the exchange after I have changed to 0.0.0.0/0 destination ip passed him to enter email

Thank per hour

regards

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