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Mohamed_Zedan2
New Contributor

QOS

Hi, I have a problem in Configuration for Google meet and Microsoft teams  

 

There is a packet loss in Teams or Google meet and there is a disconnectivity within the video session 

 

What I can do to Enable QOS with DSCP or prioritize the traffic?

2 REPLIES 2
ConnyGustavsson
New Contributor III

Hi. QoS is an "end to end" thing. It may have little or no effect to just enable it. Have you identified that packet loss occur in the firewall or neighbouring interfaces (queue drops)?
A regular traffic shaper in the firewall may be best solution if congestion occur here. Use Internet service database if possible to map traffic. /C

cogus
Anonymous
Not applicable

Hi QOS,

 

Have you tried creating a policy using Google and Microsoft Skype from the ISDB in the destination and placing the policy on the top?

Also, you can check from the debug flow if are seeing any drops on the FortiGate interfaces for the concerned traffic.

You can use the following link to see how to debug packet flow on Fortigate.

 

https://docs.fortinet.com/document/fortigate/6.2.3/cookbook/54688/debugging-the-packet-flow