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apiwats
New Contributor

My Fortigate 100F can't ping external ip and fortigard server

Hello I have Fortigate 100F but can't ping external ip and fortigard server, f1.jpg

 

 can't update firmware and can't login to forticloud

f2.jpg

 

 pls helpme to fix this

PS. I Setting all interface for wan to SD-WAN

2 REPLIES 2
R_F
New Contributor III

did you defined your correct gateway in your FortIgate? in case like this I usually connect my laptop directly to ISP link to verify that the provided ip address was correct

btan
Staff
Staff