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divae_products
New Contributor

Issue after Forticlient EMS upgrade from 6.0.6 to 6.2.1

Hello,

After upgrading Forticlient EMS from 6.0.6 to 6.2.1, I get following error:

 

 Cannot connect to the database. Is it being restored?.

What should I do ?

Many Thanks!

François

3 REPLIES 3
Sebastiaan_Koopmans
Contributor II

Sounds like an database upgrade error, did the setup finish succesfully?

FortiAnalyzer / 6.4.0

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FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

divae_products

Hi,

Yes, the setup did run successfully. Any Idea where I could get some logfiles from the installer to get some hints ?

Thanks !

theronmad

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