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Aminul26
New Contributor

Internet access is not coming from a certain IP

Specific IP not getting internet through the Fortigate 200F firewall but communicating with a local gateway. We have checked the forward traffic logs and found there is send bytes but no received bytes for those IP. We have no bindings or no security profiles in the security policy but still, we are facing this issue. Mention those IPs in using printing service, when changing IP address then getting everything is okay. Those IPs are 10.10.32.94, 10.10.32.52, 10.10.33.34

Aminul
1 Solution
akristof
Staff
Staff

Hi,

I would run debug flow:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connecti...

This will tell you if FortiGate is routing traffic correctly, if it is applying SNAT and if anything else is interfering with this source ip address.

Adrian

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1 REPLY 1
akristof
Staff
Staff

Hi,

I would run debug flow:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connecti...

This will tell you if FortiGate is routing traffic correctly, if it is applying SNAT and if anything else is interfering with this source ip address.

Adrian