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TinyDestinyQueen007
New Contributor

Hello i need help my ip address blocked

Hello my name is Tiny Destiny 

 

I don't know about fortiguard Lab technology is But my ip address have been blocked from anti-spam from fortiguard I was trying to contact customer service to https://www.fortiguard.com/faq/antispam/blocklist they already removed my 15 ip address but my ip address is Still blocked please help me my device is Still have not been not working about 7 days because There was error and loading problem...

1 REPLY 1
Somashekara_Hanumant

Hello,

From the problem description we understand that, multiple public IP's are got blacklisted on FortiGuard, you have already submitted to delist the same.

Still if your IP's are getting blacklisted you need to identify which internal client is generating suspicious traffic and isolate that.

 

Also  you can refer the below article

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Checking-and-reviewing-blacklisted-WAN-IP/...

 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-remove-WAN-IP-from-blacklist/ta-p/1...

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