we took new internet line 100 MBPS we want to connect to fortigate for browsing etc.. on WAN2 port because WAN1 is already in used.. they gave IP, Subnet and Gateway for new internet line when i assign details and enable port still its showing port is down i tried many thing but no result .. when i assign the given IP address and gateway to the fortigate wan2 port i can ping only the IP unable to ping gateway.. whereas i configure gateway address in Static route there is no result... after trying a lot i configured the same IP details on port9 still same issue the port is not showing up either for WAN2 and port9 need someone help please..
Note: The gateway which they given for new internet line i can ping from outside i mean from anywhere i can't ping gateway only from fortigate device we are using Fortigate 100D
For me it sounds like you might have a hardware problem, outside the FGT. Have you used the same cable for ports 'wan2' and 'port9'? Use that cable for the connection on port 'wan1' to make sure it is OK. Along the same idea, check the switch or router ports the FGT is connected to.
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You have Layer1/2 problem on wan2. Since you got a static IP, regardless IP/GW IP config, the port should show "up". I'm assuming the converter you used converts from SFP to 10/100/1000TX. Does it have any LEDs to show status on both sides? If it was originally connected to your router at an SFP port you know the config and was working, I would suspect the converter.
Thanks for everyone help.. Problem has been solved.. but i have again other problem
In our network All previous policy like IPSEC vpn SITE to site, full internet access, limited internet access etc.. all these policy were configured on WAN1 everything is working fine. Our manager ask to configure New ISP .. (i,e) wan2 and all http and https traffic should go only with this wan2 link how can i do appreciate your help.
Note: All existing user which were browsing with wan1 should go now with wan2.. how to do without changing anything in existing policies