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justinmg
New Contributor

Forticlient not woking for MacOS- OK with windows ?server issue

Our hospital has just started using Fortinet VPN.

 

I have tried installing FortiClient on 3 different Macs (High Sierra, Mojave and Catalina) and also using iOS. Each time, after entering the Fortitoken, I get a "VPN connected" with an IP address and bytes sent and received. However, I can not logon to a remote server (or ping it).

 

If on the same Mac, I open up a windows virtual machine and use FortiClient, then all works no problem.

 

Is there some server setting in the hospital that needs to allow other OS access, apart from windows. I have asked the IT dept, but the answer so far is "refer to Fortinet documentation as we don't have Macs."

 

Thanks

 

2 REPLIES 2
emnoc
Esteemed Contributor III

> if you trying to ping and access via dns-fqdn and it fails, have you tried the actual ipv4 address?

 

> it sounds like a DNS issue fwiw.

 

Ken Felix

PCNSE 

NSE 

StrongSwan  

justinmg
New Contributor

Same result with ipv4 address. Windows fine, MacOS fails.