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rdoshi2511
New Contributor

Forticlient VPN 7.0.5 Blank Screen with macOS Mojave

Dear All

 

Off lately the forticlient stopped working and shows blank screen on start.

I have uninstalled and reinstalled it many times with different versions but it all behaves the same.

 

Below is screenshot.

 

Screen Shot 2022-06-30 at 2.43.18 PM.png

 

I even followed instructions in the below link

 

https://docs.fortinet.com/document/forticlient/7.0.5/macos-release-notes/223986/special-notices

 

but a few files are not available in my version.

 

Below is the screenshot from the Security & Privacy

 

Screen Shot 2022-06-30 at 2.45.17 PM.png

 

Screen Shot 2022-06-30 at 2.45.41 PM.png

 

Please help.

25 REPLIES 25
rdoshi2511
New Contributor

@alif Please assist

alif

As per FortiClient 7.0.5 release notes, macOS Mojave is not listed in the supported OS list.

 

Please downgrade to FortiClient 7.0.0 and see if it helps.

https://docs.fortinet.com/document/forticlient/7.0.0/macos-release-notes/471180/product-integration-...

rdoshi2511

Dear Alif,

 

i am not able to find the 7.0.0 setup file for vpn only. Can you share the direct dmg file link.

 

 

 

alif

Please download the previous version of FortiClient from Fortinet Support Portal.

https://support.fortinet.com/

abelio
Valued Contributor

abelio_0-1656684787211.png

 

regards


__ Abel

abelio
Valued Contributor

abelio_1-1656684960266.png

 

regards


__ Abel

rdoshi2511

Yes i am on macOS Mojave 12.4. Still not working

abelio
Valued Contributor

Indeed. As you can see above, it is not supported.

Uninstall 7.0.5 and install 6.4.8

 

regards


__ Abel

rdoshi2511

@abelio With 6.4.8, the problem is that the configurations are not getting saved. Are there any post installation steps to be performed?