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Splitsecond
New Contributor

FortiClient 5.2.2 Blank Installation

Hello everybody,

 

I tried installing FortiClient 5.2.2 on a Laptop.

After the Installation is completed i get a blank dashboard upon opening FortiClient.

Even the settings seem to be completely blank.

Removing registry entries etc. after deinstalling FortiClient to get a clean version didn't bring any results.

 

Is there anybody who had similiar issues with this or previous versions of FortiClient?

 

Cheers

6 REPLIES 6
Splitsecond
New Contributor

Settings Screenshot

AndreaSoliva

Hi

 

question...why you are using such a old version?

 

Latest FortiClient 5.2 based is 5.2.6

 

Another hint! Did you install the FortiClient with Admin rights? This is absolutely neccessary!

 

hope this helps

 

have fun

 

Andrea

Splitsecond

Hi,

 

Everything done with Admin rights! Already tried reinstalling twice :(

 

5.2.2 is the version provided by our software distribution.

Chip

Did you ever find a solution to this issue? I just had the same thing happen to one of my end users. 

 

Thanks

Chip

 

Splitsecond wrote:

Hi,

 

Everything done with Admin rights! Already tried reinstalling twice :(

 

5.2.2 is the version provided by our software distribution.

Splitsecond

Not really - tried all sorts of things to find a solution.

I ended up reinstalling Windows 7, which really wasn't the solution i was looking for.

 

Cheers

Chip

Not a good solution. just had my end user drop off his laptop this morning and the issue is no longer there. Weird.

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