FortiAP 221E status disconnected after Update Fortigate to 6.2.1
May be someone can give some debug command?the only failure i can see is from this command:diagnose wireless-controller wlac -c wtplast failure : 12 -- AC daemon reset timer expired The topology is very simple FortiOS > FrotiSwitch>FortiAP,After update the fortigate to 6.2.1 it can authorize the fortiap but status stay disconnected. thanks in advance.
Five months later, and I came across the same problem the other day. Working on the "fix" mentioned in the thread.
Took out of box, set up, upgraded all machines to most recent firmware. And like the OP, once the fortigate was updated, the ap consistently shows as disconnected, whether plugged into the firewall or the switches.
Will comment about the success or failure of the "fix." Stay tuned if interested.
Updated the 221E's to 6.2.3 because of its upgrade path to 6.4.6 but more than 60% of the AP's are now bricked. How is this even possible? trusthost trick does not work for me, especially because 40% of the AP's still work after the update.
Is there any solution for this problem yet? This topic had over 20k views so there are a lot of people looking for answers.
Pls do understand that this platform is not a support portal and you normally can get much quicker response with the knowledge to your case through the forticare(our support system). we have teams dedicated to solve customer's issue. I did try to access your case but unfortunately I couldn't login for the time being.