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firdausi12
New Contributor III

Email delivery issue to yahoo with Error DKIM Check Failed. The body hash is not valid.

Hello All,

Someone should please assist me with this issue and get a solution for me please.

The sender tried sending mail to yahoo recipient but mail failed to deliver.

firdausi12_0-1663663472769.png

 

Regards,

Firdausi Nababa

FN
2 REPLIES 2
Anonymous
Not applicable

 
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
 
Thanks,
gmichailidis
Staff
Staff

Hello Firdausi,

 

Usually, this log would indicate an issue with the DKIM public key or modifications in the message body.

However, the 'DKIM Check Failed' log is not visible in the screen shot.

It would be best to raise a TAC case for this issue, as we will need to check logs and configuration.

 

Sincerely,
Georgios Michailidis