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neager543
New Contributor

EMS Multiple Customer and FortiAnalyzer Reports

Hi
I have an EMS running with "Manage Multiple Customer Sites" enabled and trying to get reports from the FortiAnalyzer but if I run the "FortiClient Default Report" it is empty.
I assume it have to do with the multiple customer settings.

Anyone know what to do to get reports? Best would be if I can get one report/customer/tenant.

Both EMS and Analyzer are running 7.0.3

2 REPLIES 2
rrajaibrahim
Moderator
Moderator

Hello neager543, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

  Fortinet Community Team 

RJ
rrajaibrahim
Moderator
Moderator

Hi neager543

 

 I would suggest you  to check there is log or not, else the report will have empty data. 

 For a deeper troubleshoot, you can open a ticket for the Support team to investigate further.

 

Hope this helps!

Thank you.

 

RJ