When a user tries to perform password change in Windows Client "Ctrl+Alt+Del>Change Password" , using FortiClient VPN with the option "Enable VPN before logon" It is generating error "Could not update the password, the value provided for the new password does not meet the requirements of length complexity, requirements, etc.
I could not find any log in the Event Viewer about this error or any attempt to communicate with AD
When the equipment is on the local network the change process occurs normally.
Does anyone have any idea what might be happening?
Policy Setting Enforce password history - 5 passwords remembered
Maximum password age - 42 days
Minimum password age - 1 days
Minimum password length - 9 characters
Password must meet complexity requirements - Enabled
Store passwords using reversible encryption - Disabled