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ABUELKHAIR
New Contributor II

Cant access CLI consul from the Fortigate portal

Hi,

 

I have FG40F firmware 7.2.1 

I Cant access CLI consul from the Fortigate portal when i access the fortigate portal (the one at the top right)

Not sure why 

This is my 1st experience with firmware 7.0

Any tips 

 

Thanks

3 REPLIES 3
xsilver_FTNT
Staff
Staff

Hi @ABUELKHAIR 

 

if you access your FortiGate directly, via connected net, or console cable, then what do you see in FortiGate Cloud widget on Dashboard ?
Is your unit registered, or is it like mine ? 

xsilver_FTNT_1-1661347146480.png

 

Do you see that unit in FortiGate Cloud connected OK or with trouble ?

 

xsilver_FTNT_2-1661347342263.png

 

 

Tom xSilver, planet Earth, over and out!

sagha
Staff
Staff

Hi ABUELKHAIR

 

Which browser are you using? Have you tried from a different browser? 


Thanks,

Shahan

anikolov
Staff
Staff

Hi ABUELKHAIR,

I am aware of one bug that is actually fixed in 7.2.1 when you try to login from forticloud to fortigate so this might be relapse of the issue. Just to confirm the behavior, is it the flow of the problem this way: login to forticloud --> login to fortigate from forticloud --> open cli --> cli not working? If this is the case, please open a ticket with TAC, so we can report this issue for a possible relapse. 

 

Regards,

 

Aleksandar Nikolov