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MickeulK
New Contributor

99.9 CPU used by bcm.user

Hello, 

 

we have a fortigate 100E, since update to firmware 7.0.4, we occupe a high cpu on bcm.user process.

reboot cpu use 15% during some hours and suddenly go to 100%

I don't find a lot of topic on this.

Thanks in advance for your help

3 REPLIES 3
AlexC-FTNT
Staff
Staff

bcm.user is handling the internal switch

If you don't use the internal switch, start by disabling it, or disable device-identification if you have a lot of devices in the LAN (thousands). Not excluding a bug in the firmware, but that should be checked through a support case.


- Toss a 'Like' to your fixxer, oh Valley of Plenty! and chose the solution, too00oo -
Kangming
Staff
Staff

Hi MickeulK,

 

what is your topology? Is the same topology no issue in V7.0.3? you can create Add Dashboard Widget -- Interface Bandwidth to monitor traffic on an interface? 

 

Thanks

Kangming

MickeulK

Hello, thanks for your response. Was in 7.0.2 before with no issue (fw was online since 3 month since last reboot)

I'll return to 7.0.3. to try

 

have a nice day