Technical Tip: To get FortiAP online on FortiEdge cloud with static mode

[pprince]

Description	This article describes how to get FortiAP online on the FortiEdge cloud with static mode. FortiAP can use six ways to discover AC controllers. If the FortiAP’s discovery type is set to auto it follows the below order to discover the AC controller : 1(static) → 2(dhcp) → 3(dns) → 7(forticloud) → 5(multicast) → 6(broadcast). For more information, refer to Advanced-wifi-controller-discovery. For FortiAP to discover the fortiEDGE cloud set the discovery Type to 7. The access point can discover FortiCloud by doing a DNS lookup of the hardcoded FortiCloud AP controller hostname 'apctrl1.fortinet.com'. The FortiEdge CloudAC discovery technique finds the AC info from apctl1.fortinet.com using HTTPS.
Scope	All versions of FortiAP.
Solution	Due to network limitations or Firewall/ISP rules when DNS lookup is not possible  FortiAP can come online on FortiEdge cloud with static mode.  Make sure the FortiAP is listed in the inventory of the FortiEdge account and deployed in the Network :  Refer to the below articles for device deployments: Technical Tip: Move devices from one Domain to another Domain on FortiEdge Cloud Technical Tip: Move devices between two FortiEdge Cloud accounts Connect the console/SSH to the FortiAP and check if the FortiAP can reach the internet :   Go to FortiEdge Cloud -> Nextwork -> Access Points -> Edit View. Copy the URL of the FortiEDGE cloud where FortiAP shows offline.   Ping the URL from the FortiAP console/SSH.   Configure the resolved IP on the FortiAP and discovery type 1.    The configuration will show up in #cfg -s. Run #wcfg on the FortiAP console/CLI to check the FortiAP FSM state : FortiAP status on FortiEdge cloud :