Troubleshooting Tip: How to troubleshoot FortiWeb GUI console returned the error 'Too many bad login attempts'

[kmak]

Description	This article describes how to troubleshoot the FortiWeb GUI console returning the error 'Too many bad login attempts'.
Scope	FortiWeb.
Solution	This article shows the cause of the FortiWeb GUI console returning the error 'Too many bad login attempts or reached max number of logins' and the configuration change to resolve the issue. Sample error displays in the FortiWeb GUI console: Sample error when trying to access shell(SSH) login: The FortiWeb configuration that causes the error: The error is caused by the FortiWeb configuration variable 'Enable Single Admin User login'. The GUI console will not be working as the console access is considered as the separate login access apart from the admin GUI login. The shell(SSH) login will be working if there is none of the admin logs into the FortiWeb GUI or CLI console. The settings can be found under System -> Admin -> Settings. To enable or disable the settings in CLI, use the configuration below: FortiWeb (global) # config system password-policy FortiWeb (password-policy) # set single-admin-mode disable FortiWeb (password-policy) # end Related documents: system password-policy How to use the web UI