| Description |
This article describes how to reset the admin account's password.
Only the default administrator called ‘admin’ can reset its password. In case its credentials are forgotten, the password can be reset by following the ways below: - Login via another account with prof_admin permission and change the password that is only allowed from the CLI console. - Remove the admin password from the backup configuration file by web UI. |
| Scope | FortiWeb 7.0.3, 7.0.4, 6.4.2, 6.3. |
| Solution |
To reset the admin account’s password.
Option 1: 1) Connect to the CLI console with an account of prof_admin permission. 2) Run the following commands:
Option 2: 1) Login to the web UI with an account of prof_admin permission. 2) Go to Maintenance -> Backup & Restore -> Backup. 3) Select 'Backup' to download the backup file.
4) Decompress the .zip file, and open the FortiWeb_system.conf file with the editor. It is recommended to use text editors like Notepad++. 5) Locate the config system admin command lines.
6) Remove the set password XXX line, and save the file.
7) Go to Maintenance -> Backup & Restore -> Restore.
8) Select 'Choose File' to upload the updated backup file, and then click Restore. 9) Now, login with 'admin' and a blank password, then set the new password.
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