This article describes a common failure in an Android FortiFone Mobile Softclient that renders it unable to receive incoming calls.
Scope
FortiVoice 7.0.2 or earlier, SoftPhone v7.0.3.96.
Solution
Phone System Event displays the next errors continuously:
10/10/2024 10:40:57 AM Android push response: Push id 104: 301: {'error':'Deprecated endpoint, see https:\/\/firebase.google.com\/docs\/cloud-messaging\/migrate-v1'} 10/10/2024 10:40:57 AM Android push: Push id 104: {'data':{'body':'From 101 to 306','push_id':104,'server':'voice.presidencia.go.cr','timestamp':1728578456,'title':'Missed Call','type':'ALERT'},'priority':'high','to':'dLArU37zRVaYb5_ALbKfXy:APA91bG3TXv-CvNs_m3kDh8qSTGHgsLHi2MqbWDxIXzyY6kc2fFH
Bug: 1074141:
Fix: Upgrade FortiVoice to firmware version v6.4.10, v7.0.5, or v7.2.
