| Solution |
When third party phones are configured and a license is loaded, the following error may appear when registering or de-registering any third party phones when the number is less than the party phones registered:
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Invalid entry
Details
Adding generic phone reached maximum number of third party phones licensed.
Advanced Debugging Information
ExtensionUser
{
"errorType": 11,
"errorCode": -215,
"extErrorCode": 0,
"gid": 18121,
"errorMsg": "Failed: CMDB error!: cmdb error: -215 (Adding generic phone reached maximum number of third party phones licensed.)",
"reqAction": 5,
"objectID": "",
"objectMkey": "",
"objectDomain": "",
"detailInfo1": "Adding generic phone reached maximum number of third party phones licensed.",
"detailInfo2": "",
"detailInfo3": "",
"prompt": "Adding generic phone reached maximum number of third party phones licensed.",
"cmdbSession": null
}
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To solve it, there are two options:
- Option 1: Increase the third-party license to match the third party phones configured.
- Option 2: Delete the third party phones from configuration until the total matches the value of the license.
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