Troubleshoot Tip: Configure eMail-Alert with Gmail

[JordAnge]

Description	This article describes how to configure eMail-Alert with Gmail. Related article: https://docs.fortinet.com/document/fortivoice-enterprise/6.4.7/fortivoice-phone-system-administratio...
Scope	FortiVoice v6.4.x
Solution	1) Manage the Google Account. Enable ‘2-Step Verification’ into the 'Security' functions. 2) Once into ‘2-Step Verification’ in the last section chose ‘App password’. 3) Add the app. It will generate a password of 12 characters. 4) From the FortiVoice GUI, go to the section System -> Configuration -> Mail Setting. 5) Enable the section ‘Relay Server’ and set the next parameters: Relay server name: smtp.gmail.com Relay server port: 587 Use SMTPs <disable> Authentication required <enable> User name: <set your Gmail account> Password: Paste the 12 characters generated on Google App Password, from step 3 Authentication type: AUTO 6) Select TEST to validate the connection to the Gmail account. 7) From GUI, go to  Log & Report -> Alert -> Configuration. Set the eMail accounts to receive the alerts of the FortiVoice. Select the ‘Test’ button to validate the email-alerts on the email accounts configured. 8) Alerts can be customized from: Log & Report -> Alert -> Category.