FortiVoice
FortiVoice delivers integrated calling, conferencing, chat and fax.
cysaw
Staff & Editor
Staff & Editor
Article Id 268038
Description

This article describes what to do if the Voice Mail button is missing from the FortiFone.

Scope

FortiFone.

Solution
  1. Login to the FortiFone using the browser.
  2. Navigate to the VoIP settings page or Account page.
  3. Look for the setting 'VMS Address' or 'Voice Mail'.

cysaw_0-1691551424078.png

Or:

cysaw_1-1691551424080.png
  1. Fill in the value 'tsvm'.
  2. Reboot the FortiFone.