FortiVoice
FortiVoice delivers integrated calling, conferencing, chat and fax.
pchee
Staff
Staff
Article Id 244004
Description

This article describes why FortiVoice rejecst SIP INVITE with Status-Line: SIP/2.0 603 Decline.

 

Reject.png

Scope FortiVoice.
Solution

Cross-check the configuration under Call Routing -> Inbound -> DID Mapping -> Number Mapping.

 

Mapping.png

 

This is mainly due to a configuration mismatch for example XXXX9020 is mapped to extension 021 instead of extension 020.

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