Technical Note: How to configure a basic Office Peer configuration between 2 FortiVoice units

[mehrhardt]

Description

This article explains how to configure a basic Office Peer configuration between 2 FortiVoice units.

Solution

Basic Office Peer Configuration

100E unit settings to connect to 20E

Name	The name of the office peer
Display name	The caller ID that will appear on the called phone, such as "Example Company"
Type	The type of the trunk.  Default is SIP for most Office Peers and especially if between two FortiVoice units
Server	The domain name or IP address of the remote office PBX.  For example, 172.20.120.11 or peer.example.com
Port	The port number for VoIP network on the remote office PBX.  This is the SIP port configured on the phone system to which you are connecting
SIP setting	The SIP profile applied to this trunk.  Recommend creating a 'New' profile for Office Peers as shown below.  If connecting to an external unit ensure to select NAT.  Also suggest for Office Peer to set a Monitor/Keep Alive to at least a value of 5.

20E unit settings to connect to 100E

To set up an office peer

1. Go to Trunks > Office Peers > Office Peers.
2. Select New.
3. Configure the following:

GUI field	Description
Office Peer
Name	Enter a name for the trunk
Enabled	Select to activate the trunk
Display name	Enter the called ID that will appear on the called phone, such as "Example Company"
Type	Select the trunk type: S/P or IAX2
Remote server	Enter the domain name or IP address of the remote office PBX
Remote port	Enter the port number for VoIP network on the remote office PBX
SIP setting	Select the SIP profile for the trunk.  Edit the existing profile or select New to add a new one.  For more information see the 'Configuring SIP Profiles' section of the FortiVoice Administration Guide.
Max channel	Enter the maximum voice channels for the trunk
Fetch directory	Select this option and select Fetch Now to obtain the phone directory from this office peer. This option only works if the PBX of the remote office is a FortiVoice unit and the same option is selected on the remote unit. The directory can be viewed by going to Monitor > Directory and selecting this office in the Office field. For more information see the 'Viewing Phone Directories' section of the FortiVoice Administration Guide.
Authentication settings	If you want to authenticate incoming and outgoing calls, enable Incoming authentication and Outgoing authentication and enter the Inbound name, Outbound name, and Shared password. These settings must be the same on both PBXs forming the office peer trunk. The PBX on each end will use the settings to authenticate incoming and outgoing calls.

4. Click Create.

After setting up the peer office, create outgoing and incoming dial plans for the local and peer offices.  For more information, see the 'Configuring Call Routing' section of the FortiVoice Administration Guide.