Technical Tip: How to disable the push notificatio...

FortiToken

FortiToken Mobile is an application for iOS or Android that acts like a hardware token but utilizes hardware the majority of users possess, a mobile phone.

Article Id 337233

Description

This article describes how to disable the push notification on a mobile device with a FortiIdentity Cloud deployment (formerly FortiToken Cloud).

Scope

FortiToken Cloud, FortiIdentity Cloud.

Solution

Most of the time, when FortiToken is used on a mobile device, the following feature is enabled (a push notification to deny or approve the connection request):

Push notification.png

Sometimes, the push notification needs to be disabled. To do this, follow these steps:

Enter the FortiIdentity Cloud portal:

FortiToken Cloud Portal.png

Go to Settings -> Realm -> 'FTM Settings':

Settings, Realms & FTM Setting.png

Disable the button 'Enable Push':

Disable Push button.png

Selecting 'Apply Changes' and 'Confirm':

Apply and Confirm.png

Now, the push notification will no longer appear on the mobile device upon trying to use the token, so it will be necessary to enter the token code manually.

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Technical Tip: How to disable the push notification for a FortiIdentity Cloud deployment (formerly FortiToken Cloud)

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