FortiToken
FortiToken Mobile is an application for iOS or Android that acts like a hardware token but utilizes hardware the majority of users possess, a mobile phone.
hlngan
Staff
Staff
Article Id 208805
Description This article describes the 'FortiToken showing 888888 and then off' issue
Scope FortiToken.
Solution

When the FortiToken is showing '888888' and the turn off, that means the FortiToken is mostly dead.

 

Fortinet sells the FortiToken with a 12 month hardware warranty.

The End-User License Agreement (http://www.fortinet.com/doc/legal/EULA.pdf) specifies the details of the warranty.

 

If the Fortitoken is within a 12 month hardware warranty, it is possible to open a RMA ticket for the FortiToken to replace a new one.
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