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mehrhardt Staff rank Staff
Created on Dec 5, 2016 2:45:31 PM
Technical Note: How to configure FortiVoice with ATT Pace Model NV5031NV Modem/Router/Wireless Residential Gateway
DescriptionThis article explains how to configure FortiVoice with AT&T Pace Model NV5031NV Modem/Router/Wireless Residential Gateway.ScopeFortiVoice B Series and TalkSwitch units.SolutionAT&T recommends the following co...
Fortivoice TalkSwitch
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ahernandez_FTNT Staff rank Staff
Created on Aug 2, 2016 2:31:20 AM
Technical Note: Enabling Bluetooth module FF-65B to work on FortiFones 460i/560i
DescriptionWhen installing a new FF-65B Bluetooth module on a FortiFone 460i or FortiFone 560i, it is very common to notice that the module is not being detected by the FortiFone even when it seems to be properly install...
FortiFone Fortivoice TalkSwitch
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mehrhardt Staff rank Staff
Created on Jul 29, 2016 2:11:12 PM
Technical Note: 370i/470i registration with B Series FortiVoice or TalkSwitch PBX
DescriptionThis article explains how to register a 370i or 470i phone to a first generation B series FortiVoice unit or older TalkSwitch phone system.Note that the phone will have basic phone functions and that programmi...
Fortivoice TalkSwitch
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dbelisario Staff rank Staff
Created on Jun 30, 2016 2:13:29 PM
Technical Note: How to configure XLite softphone on FortiVoice D series
DescriptionThis article explains how to configure XLite softphone on FortiVoice or TalkSwitch systems.  This configuration will also work on TalkSwitch, B series and Enterprise.SolutionConfigure IP extension as type “Oth...
Fortivoice TalkSwitch
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dbelisario Staff rank Staff
Created on Jun 23, 2016 5:34:56 PM
Technical Note: How to enable Direct Line Access
DescriptionThe Direct Line Access feature allows a client to make outbound calls without dialing a 9 before the actual phone number.SolutionThis feature can be enabled from the management software:Go to Local Extensions/...
Fortivoice TalkSwitch
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dbelisario Staff rank Staff
Created on Apr 22, 2016 7:00:43 PM
Technical Note: How to set up a 3 way party conference
DescriptionThis article explains how to set up a three way conference call.  SolutionThere are two methods for setting up a 3 way conference.Method 1: Setting up a conference callPlace the first call.Press the right navi...
Fortivoice TalkSwitch
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abellamy Staff rank Staff
Created on Jan 29, 2016 11:04:06 PM
Technical Note: Unable to load wav music files on Fortivoice or Talkswitch systems from 6.50 to 7.31.004
DescriptionIf you cannot load a music file, it may be because it is not be in the correct format.Wav Recordings should be in the format:  CCIT ulaw 8 Bit MonoThe wav file is not found when browsing from the software to i...
Fortivoice TalkSwitch
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ahernandez_FTNT Staff rank Staff
Created on Dec 14, 2015 9:37:27 AM
Technical Note: Administrator password recovery for FortiVoice or TalkSwitch system
DescriptionThis article explains how to recover a lost administrator password for a FortiVoice or TalkSwitch system.ScopeUnlocking a lost administrator password.FortiVoice (v7.31 or earlier)SolutionEnsure that the unit h...
Fortivoice TalkSwitch
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