FortiSwitch
FortiSwitch: secure, simple and scalable Ethernet solutions
laltuzar
Staff
Staff
Article Id 253278

 

Description

This article describes that when booting a FortiSwitch-524D or  aFortiSwitch-548D it would not boot.

Instead, they would show an issue as the one below:

 

FortiSwitch-548D (22:34-10.21.2015)
BIOS version : 04000006
Serial number: S548DXXXXXXXXXXX
prefetch abort
pc : [<e13fde18>] lr : [<dff3dd10>]
sp : dfef8f38 ip : 00000100 fp : 00000000
r10: 1c06b5f8 r9 : c3f3c000 r8 : dfefaf68
r7 : 00000002 r6 : dff3c000 r5 : ffffffff r4 : 00000000
r3 : 00000001 r2 : 00001000 r1 : 19021000 r0 : 00000200
Flags: nZCv IRQs off FIQs off Mode SVC_32
Resetting CPU ...

 

Over and over again.

Scope FortiSwitch 524D or FortiSwitch-548D.
Solution This is a known hardware issue. Make sure the FortiSwitch has an active license and reach out to Fortinet TAC support for an RMA.
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