Troubleshooting Tip: FortiSandbox RAID is degraded and unconfigured

[vchauhan]

Description	This article describes steps to fix an issue where RAID on FortiSandbox is degraded and unconfigured.
Scope	All FortiSandbox hardware models.
Solution	Occasionally, the RAID status on FortiSandbox hardware shows as degraded and unconfigured. This means it cannot be used in most operations. An example of degraded and unconfigured RAID: # status RAID info         RAID level:           RAID-1         RAID status:          Degraded         Virtual drive size:   1861 GB         Total physical disks: 2         Physical disk states:                 Slot:                 0                 Status:               Unconfigured                 Size:                 1862 GB                 Slot:                 1                 Status:               OK                 Size:                 1862 GB To fix the issue: 1) Try to reboot to see if RAID rebuilds automatically. 2) Reset the drive by taking it out and putting it back in (hot swapping) or replacing it with a new hard drive. 3) Perform a RAID rebuild. If the issue is still not resolved, contact the Fortinet TAC team.