FortiSandbox
FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.
pchee
Staff
Staff
Article Id 294312
Description This article describes how to activate the Office 2019 license in the FortiSandbox.
Scope Fortisandbox with Office 2019.
Solution
  1. Perform CLI #vm-license -l to make sure Windows product keys validation shows 'passed'.

 

license.jpg

 

  1. Perform CLI 'diagnose-debug vminitand monitor how the VM clone trying to activate the office license.

 

debug.jpg

 

  1. If notice an error message similar to 'VMINIT: WIN10O19V1 Office activation error message: Failed to activate Office with Office account,  0xC004F017,  The Software Licensing Service reported that the license is not installed'.
  2.  Launch a case with support to get the Microsoft credential. The account will look like: 2019_ACCOUNT account_name account_password.
  3. Navigate to https://www.office.com, select sign in, and Sign in with account_name@outlook.com and account_password. 
  4. A prompt will appear notifying the customer to unlock the account with a phone number as a way of 2FA.
  5. After unlocking, and rebooting the FortiSandbox, office 2019 will be able to activate.