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FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.
pchee
Staff
Staff

Created on ‎02-05-2025 09:46 PM

Article Id 375003

Technical Tip: 'No clone is configured to scan ZIP'

Description This article explains why the error 'No clone is configured to scan ZIP' appears.
Scope FortiSandbox PAAS.
Solution
  1. Although Compressed archives file type toggle is enabled under Scan Policy and Object -> Scan Profile -> Pre-Filter.

 

archives.jpg

 

  1. During the File submission, it is mentioned that 'zip' is supported.

 

ondemand.jpg

 

  1. The Job Detail Report shows 'No clone is configured to scan ZIP'.

 

noclone.jpg

 

  1. This is because CloudVM does not support the archive file type or the custom file extension.

 

 

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