Technical Tip: How to see the list of emails processing by FortiSandbox when MTA is configured

[ojacinto]

Description	This article describes how to display the list of emails pending scanning by FortiSandbox when the MTA is configured.
Scope	FortiSandbox v4.4.0 and later.
Solution	When the Mail-Transfer-Agent (MTA) adapter is configured on FortiSandbox according to the below guide: MTA adapter, email servers start to relay emails to FortiSandbox for inspection and the email pending queue can be displayed on the CLI with the following command: 'diagnose-debug adapter_mta_list'. FSA-VM> diagnose-debug adapter_mta_list Job ID |Sender |Receiver |Received Time Total pending emails: 0 FSA-VM> diagnose-debug adapter_mta_list Job ID              |Sender                           |Receiver                   |Received Time 7162394051147571286 schedule_update@domaintest.com     marco.louis@oriontest.com  2024-09-28 16:23:24 7162394085507502426 schedule_update@domaintest.com     marco.louis@oriontest.com  2024-09-28 16:23:26 7162597065673907400 alert_team@findtest.com            marobert@oriontest.com     2024-09-28 19:40:21 7163438260789356078 notification@helpdesk.com          teamcontrol@oriontest.com  2024-09-29 09:16:25 7163509540057781300 group_mgmt@domiantest.com          notificationteam@gmail.com 2024-09-29 10:25:34 7165118933032458131 schedule_update@domaintest.com     marco.louis@oriontest.com  2024-09-30 12:26:53 7165130924582859905 schedule_update@domaintest.com     marco.louis@oriontest.com  2024-09-30 12:38:31 7166652768927898620 scheduletest@domaintest.com        servicedesk@oriontest.com  2024-09-31 13:14:54 7166653060977576744 scheduletest@domaintest.com        helpdesk@oriontest.com     2024-09-31 13:15:11 7166653060988820603 scheduletest@domaintest.com        marco.louis@oriontest.com  2024-09-31 13:15:11 7166653078171055808 scheduletest@domaintest.com        operations@oriontest.com   2024-09-31 13:15:12 7166653095345817705 scheduletest@domaintest.com        jsmith@oriontest.com       2024-09-31 13:15:13 7166653112519449851 scheduletest@domaintest.com        marco.louis@oriontest.com  2024-09-31 13:15:14 7166653129703295695 scheduletest@domaintest.com        jsmith@oriontest.com       2024-09-31 13:15:15 7166653181247162288 scheduletest@domaintest.com        stationmgmt@oriontest.com  2024-09-31 13:15:18 7166654486916884598 scheduletest@domaintest.com        support@vulnerability.com  2024-09-31 13:16:34 7166655053845736235 scheduletest@domaintest.com        hellent@vulnerability.com  2024-09-31 13:17:07 7170961823712674171 vulnwatch@helpdesk.com             cargo@oriontest.com        2024-10-03 10:55:14 7170963387085241862 vulnwatch@helpdesk.com             cargo@oriontest.com        2024-10-03 10:56:45 7170965208149246542 vulnwatch@helpdesk.com             cargo@oriontest.com        2024-10-03 10:58:31 7172155188961879931 servicedesk@oriontest.com          operations@oriontest.com   2024-10-04 06:12:57 7172155223321405517 servicedesk@oriontest.com          stationmgmt@oriontest.com  2024-10-04 06:12:59 Total pending emails: 22 It is also possible to debug the MTA adapter communication using the commands:   diagnose-debug adapter_mta_relay diagnose-debug adapter_mta_mail