Technical Note: How to recover the lost p...

FortiSandbox

FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.

Article Id 197523

Description

This article describes how to recover a lost password on a FortiSandbox.

Scope

FortiSandbox.

Solution

To recover a lost password on a FortiSandbox:

Connect to the device console port and set the terminal to:
Speed (baud): 9600.
Data bits: 8.
Stop bits: 1.
Parity: None.
Flow Control: None.
Reboot the FortiSandbox using the power button.
When the login prompt appears type:

username: maintainer
password: bcpb<serial number of the FortiSandbox> <-- All letters of the serial number should be uppercase, for example bcpbFSA3KD3R12345678.
To change the password use the hidden CLI command:
v3.2.2 and later: reset-admin-pwd.
v3.2.0 and earlier: admin-pwd-reset <password_string>.

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Technical Note: How to recover the lost password on FortiSandbox

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