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FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.

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ManoelMartins Staff rank Staff
Created on Aug 23, 2023 12:34:46 PM
Edited on Feb 10, 2025 7:18:37 AM
Troubleshooting Tip: HA synchronization issue due to custom language objects failing to parse
Description This article describes how to fix an issue where HA is out of sync and it becomes impossible to manually change the config in both units of the HA setup. Scope FortiOS 7.0.12. Solution Occasionally, a sync er...
7.0.12 Cluster HA issue out of sync system.custom-language
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jdelafuente_FTNT Staff rank Staff
Created on Feb 10, 2023 7:15:50 AM
Edited on Feb 25, 2025 11:23:30 PM
Troubleshooting Tip: HA troubleshooting information for TAC tickets
Description   This article describes advanced troubleshooting for High Availability Cluster and collects information to deliver to Fortinet TAC for a support ticket.   Scope   FortiGate, HA.   Solution   Obtain General ...
Cluster FortiGate 6.4 FortiGate 7.0 FortiGate 7.2 HA HA sync Ha Unsync High Availability
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JNDias Staff rank Staff
Created on Jan 26, 2023 1:11:09 PM
Edited on Jan 14, 2025 4:20:25 PM
Technical Tip: How VDOM Exceptions Prevent Interface Settings Synchronization in HA on Public Cloud.
Description This article describes cases where it is impossible to have different IPs on WAN or LAN on both nodes because they are synced when trying to manually change the IP.   Example: FGT A - port1 - 10.0.0.13 FGT B ...
AWS azure Cluster FortiOS 7.2 Public Cloud
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JNDias Staff rank Staff
Created on Dec 21, 2022 1:51:31 PM
Edited on Sep 18, 2024 6:50:03 AM
Troubleshooting Tip: FortiGate Cluster upgrade gets stuck when not all members have upgraded
Description This article describes how to work around a situation where the FortiGate Cluster upgrade gets stuck and only one member of the cluster has upgraded. ScopeFortiGate cluster upgrade.Solution For example: One m...
7.2 Cluster FortiGate FortiGate 7.2 FortiOS upgrade
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iskandar_lie Staff rank Staff
Created on Sep 26, 2022 6:05:02 AM
Edited on Nov 21, 2024 2:42:11 AM
Technical Tip: Implement In-Band Management IP for HA Cluster
DescriptionThis article describes how to implement in-band management IP for HA Cluster.ScopeFortiGate v6.4, v7.0, v7.2, v7.4, 7.6.Solution Direct management access is provided to each cluster unit by implementing an in-...
Cluster FortiGate v6.4.10 FortiGate-VM HA Management Interface
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AlexC-FTNT Staff rank Staff
Created on Dec 14, 2021 9:44:38 AM
Edited on Mar 27, 2024 3:35:31 PM
Technical Tip: Aggregate link configuration topologies in a High Availability cluster
Description   This article describes the expected topologies with LACP bundles in a FortiGate HA cluster.   Scope   FortiGate.   Solution   It is a question that is often asked when LACP connections to the local switches...
aggregate Cluster HA LACP
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gmanea Staff rank Staff
Created on Apr 1, 2017 1:52:07 AM
Edited on Apr 4, 2025 6:30:22 AM
Technical Tip: How to disconnect a member from a FortiGate HA cluster (aka 'Remove device from HA cluster')
Description   This article describes a process for disconnecting a FortiGate unit from an existing High-Availability (HA) cluster using the 'Remove device from HA cluster' feature (or execute ha disconnect via the CLI). ...
Cluster FortiGate 7.0 FortiGate 7.2 FortiGate v5.2 FortiGate v5.4 FortiGate v5.6 FortiGate v6.0 FortiGate v6.2 HA cluster
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cserna_FTNT Staff rank Staff
Created on Oct 5, 2015 9:45:06 AM
Edited on Apr 10, 2025 3:49:45 PM
Technical Tip: LACP behavior in an HA cluster
Description   This article describes the behavior of LACP in an HA cluster.Scope   FortiGate in HA. Solution   The scenario is described as follows: An aggregate link (LACP) is configured on both devices acting one as Pr...
Cluster FortiGate HA LACP
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