FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
This article explains how to troubleshoot the connector configuration issues in FortiSOAR.
Scope
All supported versions of FortiSOAR.
Solution
After installing the FortiSOAR connector, configure the required details and save the settings. The most common problem that occurs with connectors is that a 'Health check' shows a 'not available' or 'down' status.
To fix this:
Hover the mouse over the 'i' icon near the health check button to view the error.
If the error does not give a clear indication of the cause of the problem, check the following logs for more details:
