| Description |
This article describes how to fix the error 'Error on health check of the connector ssh version 2.1.2: No module named 'voluptuous''. This issue occurs when the required Python dependency, voluptuous, is missing in the SSH connector virtual environment. |
| Scope | FortiSOAR v7.5.x, v7.6.x, SSH Connector v2.1.2. |
| Solution |
Step 1: Check whether the specified module is available in the environment using the command below.
# /opt/cyops-integrations/.env/bin/pip freeze | grep voluptuous
Step 2: If the module is not listed, it must be reinstalled. For SSH connector version 2.1.2, install the required voluptuous version 0.15.0. Reinstall the module using the commands below.
# /opt/cyops-integrations/.env/bin/pip install voluptuous==0.15.0
Step 3: Verify the installation and rerun the SSH connector health check.
# /opt/cyops-integrations/.env/bin/pip freeze | grep voluptuous
Note: It is always recommended to take a snapshot of the VM before performing any changes on the system. |
