FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
sramanujam
Staff
Staff
Article Id 400157
Description

This article provides a solution to resolve the 'Access Denied' error on record table grids when attempting to filter using the 'Created By' field.

 

2025-07-08 08_59_33-Alerts - [InPrivate] - Microsoft​ Edge.png

Scope FortiSOAR v7.5.x, v7.6.x.
Solution

Step 1:

Go to System Settings -> Roles and add the Read permission (minimum required) to the Appliance module.

 

Step 2:

Go to System Settings -> Users, select the user, select Effective View Permissions, and ensure that the Read permission for the Appliance module (minimum required) is enabled.

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