FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
sramanujam
Staff
Staff
Article Id 314364
Description

 

This article addresses the situation where the find step fails to retrieve any results due to inappropriate user roles.

 

Scope

 

FortiSOAR v7.x.

 

Solution

 

To resolve this issue, please ensure that both the playbook appliance and the user have appropriate permissions for the respective modules.

 

  1. Navigate to Settings and Users. Verify if Read Permissions for the relevant Alerts/Incidents module are present.

 

2024-05-10 16_52_46.png

 

  1. Additionally, navigate to Settings and Appliances. Ensure that the playbook appliance has the necessary read permissions for the corresponding Alerts/Incidents module.

 

2024-05-10 16_49_54-.png

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