FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
jhimanshu
Staff
Staff
Article Id 387287

 

Description This article describes how the users can get the input form for every manual input, irrespective if the manual input step is present in nested reference playbooks.
Scope FortiSOAR.
Solution Sometimes, the users are unable to view the Manual Input Form when the Input step is configured in the reference playbooks. 

  1. For record-dependent manual inputs, the input is displayed on the record view template :
 
 

ScreenshotRecord_View.png


The users can also find the same under Pending Tasks 

Notification.png
  1. For record-independent manual inputs and when the step is configured in reference playbooks, ensure the Step 'Reference a Playbook' of the Parent Playbook has either 'Full ENV' or 'Input Records Only' configured for the Parent Data Reference field. 

Screenshot 2025-04-11 162818.png
If the issue persists, feel free to contact Fortinet Support with the relevant playbook. 
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