FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
btan
Staff & Editor
Staff & Editor
Article Id 395353
Description This article explains how to resolve the 'Invalid Credentials' issue when trying to create a FortiClient EMS connector in FortiSOAR, even after input the correct credentials.
Scope FortiSOAR v7.4.3 and below.
Solution

When trying to create a FortiClient EMS connector in FortiSOAR 7.4.3 or below, even after input the correct credentials, it still shows 'Invalid Credentials':

 

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Solution:

  1. Perform FortiSOAR upgrade to version 7.4.4.
  2. After FortiSOAR is upgraded to v7.4.4, the EMS connector version will be 1.2.0-8744.
  3. Now, FortiClient EMS Connector can be created successfully.

 

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