One of the most critical resources needed for incident response is quickly assembling critical data and key personnel into a war room. FortiSOAR’s Incident War Room technology provides a fully integrated crisis management approach – tying together each resource required during a crisis in a central location from which to take action.
This resource allows security teams to strategize and assemble a strong response in minutes, which can be the difference between a chaotic, fragmented approach and a focused, adaptive, and swift response. FortiSOAR’s Incident War Room empowers teams to quickly assemble critical team members and resources so the response team can work together and enable cross-functional collaboration beyond the organization’s SOC.
Connecting SOC analysts to necessary information and then allowing them to cross-coordinate with critical groups such as HR, legal, and other key stakeholders is essential for effective crisis management. And once the enterprise has connected the various pertinent teams, or an MSSP has included their customer for situational awareness, the FortiSOAR Incident War Room provides a wide array of essential capabilities.
For example, the incident response team can leverage a workbench that provides a complete view into the details of the crisis, such as task management, the time elapsed, what assets have been impacted, what has been analyzed, and the types of threats that have been discovered. Teams also can utilize incident summaries and reports to provide regular updates to key stakeholders, along with built-in communications for real-time conversations. And because these scenarios can be unpredictable, FortiSOAR’s Mobile App can be leveraged to extend the war room’s functionality to facilitate on-the-move coordination and approvals from a user’s device so remote participants can participate in the process, take actions, and support the incident resolution.
FortiSOAR empowers analysts with the features and functions they need to rapidly respond to cyber incidents by pulling together the right people, systems, and information into a unified strategic system.
