Issue with Code Snippet connector

[fbou]

Hello Support Team,

I'm encountering a problem with the Code Snippet connector following a recent framework upgrade on FortiSOAR version 7.6.4-5623.

After the upgrade:

• The previously installed version Code Snippet 2.1.3 stopped working.

• I attempted to install the newer version 2.1.4, but it does not function either.

• Although 2.1.3 appears listed as installed, I had already deleted it.

• 2.1.4 installs successfully, but I still cannot use it.

I’ve tried restarting FortiSOAR services and rebooting the machine, but the issue persists.

Please refer to the attached video for a visual demonstration of the problem. Could you assist me in resolving this?

[jankit6]

Hello @fbou 

Please open a support ticket — this needs to be updated from the backend.