Created on 03-09-2023 08:47 AM
I assume your question is how to change alert level (aka Severity) from Playbook. If that's not the case, please elaborate on your ask.
You can modify severity (or for that matter any field in alert) using Update Record step in the playbook. Specify the IRI of the alert (the @ID field) and set the severity to desired value using visual select. Similarly you can set any other field.
Can you elaborate on your use case again? particularly who would trigger this playbook? (someone by clicking a button, or invoked as reference/subplaybook from another playbook, or scheduled) ..