FortiSOAR Perpetual (Trial) License and SME

[spectrum_one]

Hi all, 

Does anyone know if there is a limitation on the Perpetual (Trial) license on FortiSOAR when it comes to connecting Secure-Message-Exchange? (Note the SOAR was configured as Multi-Tenant). 

The SME stays in Not Configured state and I cannot see traffic between the systems.

Thanks,

S

[anerot-forti]

Hi,

trial license limitations are:

- 1k actions per day

- no HA

- only 2 users (1 named, 1 concurrent)

- no Threat Intel Module

- no support

SME instance deployment does not require any license.

Are you trying to use the embeded SME or a dedicated SME instance ?

If embeded: 

- check that "mq mtls" is disabled: 

sudo csadm mq mtls status

- otherwise disable it with:

sudo csadm mq mtls disable

- then re-check your SME status. It has to be "Configured"

csadm secure-message-exchange show-status

- if not, try to enable it

csadm secure-message-exchange enable

- if you obtain the answer "The Secure Message Exchange is already configured" then "disable" it and re-enable it with the previous command.

csadm secure-message-exchange disable

PS: when you enable the SME manually you have to specify a password. This password does not have to match any existing password.

Regards