Created on ‎08-02-2023 07:53 PM Edited on ‎08-03-2023 08:15 PM
FortiSOAR's Bi-Directional Jira Sync solution pack offers several benefits to streamline your workflow and improve collaboration:
Create Jira Ticket: Automatically generate corresponding Jira issues from alerts, ensuring no tasks are overlooked and everything is properly tracked in Jira.
Update Jira Ticket: Keep FortiSOAR alerts and Jira issues in sync, eliminating manual data entry and reducing the risk of errors.
Sync Alert Comment on Jira: Seamlessly update Jira issues with comments or replies from FortiSOAR alerts, enhancing communication and maintaining a centralized record of actions.
Sync Jira Ticket Status: Effortlessly update Jira issues with the latest status from FortiSOAR alerts, ensuring everyone stays informed about progress.
Delete All Jira Tickets: Easily remove all Jira issues associated with a project, helping you keep your workspace organized and clutter-free.
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