FortiSOAR Discussions
sealnop_nova
New Contributor

Connector Fortinet FortiGuard Threat Intelligence can't connect

Hi Guys,

 

I upgrade FortiSOAR to new version 7.3.0 and then connector

Fortinet FortiGuard Threat Intelligence

Fortinet Web Filter Lookup

 

can't connect to url "productapi.fortinet.com"  and "fortiguard.com" 

it show as disconnect and invalid url. How to solve it?

 

Thanks

 
1 Solution
jankit6
Staff
Staff

Hello,

 

Could you please test the connectivity via the curl command, does it shows connected

#curl -v https://productapi.fortinet.com

 

If not then please verify this is allowed in the firewall & Proxy.

View solution in original post

2 REPLIES 2
jankit6
Staff
Staff

Hello,

 

Could you please test the connectivity via the curl command, does it shows connected

#curl -v https://productapi.fortinet.com

 

If not then please verify this is allowed in the firewall & Proxy.

sealnop_nova

Hi Jankit6

 

oh, thank you for advise. after check something wrong in firewall. Now connector can connect to website.

 

Thanks