Connector Fortinet FortiGuard Threat Intelligence can't connect

[sealnop_nova]

Hi Guys,

I upgrade FortiSOAR to new version 7.3.0 and then connector

Fortinet FortiGuard Threat Intelligence

Fortinet Web Filter Lookup

can't connect to url "productapi.fortinet.com"  and "fortiguard.com" 

it show as disconnect and invalid url. How to solve it?

Thanks

[jankit6 · Accepted solution]

Hello,

Could you please test the connectivity via the curl command, does it shows connected

#curl -v https://productapi.fortinet.com

If not then please verify this is allowed in the firewall & Proxy.

[sealnop_nova]

Hi Jankit6

oh, thank you for advise. after check something wrong in firewall. Now connector can connect to website.

Thanks