FortiSOAR Discussions
gurveersingh
New Contributor

Can we attach files to a ServiceNow incident ticket using the ServiceNow connector?

I have alerts from my SIEM, and I want to create a report of these alerts and attach it to a ServiceNow ticket. Is there a way to do this?

4 REPLIES 4
RenuAndh
Staff
Staff

Hello,
Attaching files to incident records is currently in the pipeline. Will notify you once the connector is released.

Fabien1
New Contributor II

Hello, can we expect that attaching files in "SIR" ticket (not only ITSM ) will be available action too ?

RenuAndh
Staff
Staff

Yes will provide this support too.

Fabien1
New Contributor II

GG Thank you !